Refund to the customer in Oracle receivables

Refund to the customer:

Goto account details verify the balance. Here the customer has paid more amount .  for that he wants refund

Goto the receipts-àreceipts

Enter the receipt method ,receipt number, amount and customer details

Then apply

Select apply to refund

After selecting the refund, a new option , refund attributes comes into the form

Select refund attributes

 It creates an invoice in payables

Check the refund status

Check the details and invoice number

Close the form and check the receipt details

Goto tools--àcreate accounting

Then view accounting

Switch responsibility to payable module and query for invoice

Check the invoice and do the payment for this invoice